Die Gründe dafür, dass Sie den Tresor nicht öffnen oder schließen können, können unterschiedliche Ursachen haben, meistens is diese jedoch ganz simpel und daher einfach zu lösen. Wenn nach der Installation der Tresor zwei Signaltöne abgibt, können Sie sicher sein, dass Ihr Tresor richtig installiert ist.

Mithilfe des Notstromes können Sie Ihren Tresor auch mit einer leeren Batterie öffnen. Um den Notstrom zu aktivieren, benötigen Sie eine 9V Blockbatterie, welche Sie in die entsprechenden Kontakte auf Ihrer Eingabeeinheit einführen müssen.

Find below the most Frequently Asked Questions regarding security, battery and other concerns of Safe Locks.

Wir würden Ihnen einen Codeschloss empfehlen. Gemäß unserer Erfahrung, gibt es viele Kunde, die ihre Schlüssel verlieren.

It could have various reasons, why you are not able to close or open the safe, but most of the time the cause is quite simple to solve. 

Lock

After installation your lock needs to beep twice, which means that the code is installed correctly.

Stuck Doors

If your safe door is open it means that the lock is still not working, so you have to know the fact that the locking pins are forcing the lock into the manipulation protecting. The locking pins on the hinged side of the door are in contact with the body of the safe, which means that it is causing a force on the locking mechanism and the lock tongue.

The solution in this case, is to hold the power of the bolt, by pressing the handle immediately after entering the code in the closed position and then the latch is opened normally. It will work, when you remove the entire load from the tongue and try to raise the torque with a lever.

Battery and Emergency Power

In case if the battery runs out you have 2 emergency power buttons on the keypad, these are only for temporary use.

You can use the emergency power to open your vault, even with an empty battery. To activate the emergency power, you need a 9V block battery, which you need to insert into the corresponding contacts on your input unit.

On the right side, next to the keypad of the lock, you can find two notches. These must be exposed with a knife or a spatula, because underneath are the contact points for the 9V block battery.

Now you can adapt the 9V block battery to the contacts. Note that the large negative pole is placed on the large contact and the small positive pole on the small contact.

The flowing emergency power from the battery allows you to put in the numerical code and thus opening the safe.

Allow the emergency power to flow until the vault is completely open. When you have done this you can replace the empty batteries with new ones as normal.